Past Client Testimonials

It's our vision to be the real estate company of choice for the friends and families of those we serve. Check out what our past clients have to say about working with us.

You Are

The Center of
Our Universe

Past Client Testimonials

It's our vision to be the real estate company of choice for the friends and families of those we serve. Check out what our past clients have to say about working with us.

You Are

The Center of
Our Universe

Video Testimonials

Working with Pivotal

Selling with Pivotal

Buying with Pivotal

Client Reviews

Tim was the efficient force I needed to get the right buyers on board as well as executing a contract that protected my rights as a seller.


Jana Represented Seller

I interviewed over 10 real estate teams from different top companies like Windemere and Keller Williams and chose Tim Mangold and his teammate Mellissa Waller and was not disappointed. This team is a great marriage between the more refined finer points of locating buyers (walking door to door advertising) and aggressive marketing strategies. I must say that Tim was very instrumental in my specific case since I had not sold my home which was on the market for close a year. Tim was the efficient force I needed to get the right buyers on board as well as executing a contract that protected my rights as a seller. Tim even rolled up his sleeves and took down my custom made curtains which were drilled into the drywall. He was dedicated, aggressive in just the right way, and meticulous until the job was done. I appreciate and recommend him as an agent. His representation will get results.

If you are considering selling your home I highly recommend working with the Pivotal Real Estate Team and I plan to use them for all my future real estate needs.


Ed Represented Seller

I needed an agent who could get the job done selling my home in the most time efficient, ROI way possible. Working with the Pivotal Real Estate Team gave me exactly that. I had known Tim from previous real estate dealings but had never listed a property with him before. After interviewing Tim and speaking with a few other agents, I knew he was the right choice and decided to move forward. Since this was a rental property, I knew we would be doing a lot of work to get it market ready. Not only did Tim guide me through the process of getting the home prepped for sale, he also went above and beyond with the staging consultation, home inspection, and network of contractors/handymen to get the work done. This was such a burden off my shoulders and made it so I didn’t have to spend a bunch of time and mental energy getting things ready to go. Once the home was listed for sale, we were able to get a lot of people through the open house and ended up taking offers earlier than expected and at $42,000 over ask! I was shocked to see the offer come through above my asking price without any contingencies. Looking back, I now know this is because of the system Tim has created for bringing properties to market and it paid off! If you are considering selling your home I highly recommend working with the Pivotal Real Estate Team and I plan to use them for all my future real estate needs.

...by far the best realtor that I have ever worked with!


Gab Represented Buyer

Matt was by far the best realtor that I have ever worked with! If you are looking for a realtor who:

1. Communicates every step of the process
2. Says what he is going to do and does it fast
3. Calls back right way
4. Text updates as things happen
5. Fights for you to get the best possible
offer for the home that you want, then Matt is your guy!

He is very down to earth and cares that you get the right home that fits you and your family’s needs. I am already recommending him to friends. Thank you, Matt, for your great service.

Tim's passion for real estate, familiarity with the area, and knowledge of the unique processes proved incredibly valuable. Highly recommend!


Ryan & Rebecca Represented Buyer

My wife and I had the opportunity to work with Tim M. to purchase our home in Seattle and it was a great experience. He was knowledgeable, responsive, and we felt comfortable in all aspects of the process with him. While it wasn't our first purchase in general, it was our first purchase in the area, and Tim's passion for real estate, familiarity with the area, and knowledge of the unique processes proved incredibly valuable. Highly recommend!

He provides a wealth of knowledge and an honest opinion and it made us feel very secure during the entire process.


Caylee Represented Buyer & Seller

Tim is the BEST! He helped us every step of the way in our first home buy. He provides a wealth of knowledge and an honest opinion and it made us feel very secure during the entire process. Would definitely recommend Pivotal Real Estate for all your buying needs. Bravo!

Tim and Pivotal RE were amazing to work with.


Dan Represented Buyer & Seller

Tim and Pivotal RE were amazing to work with. My wife and I sold our Kirkland home and purchased in North Bend earlier this year. Outside of knowing the ins-and-outs of the RE business, his devotion to the field and his clients is unmatched. Our home inspection fell on “Snow-Magedon” where we received 9” in North Bend during the inspection. He wasn’t required to accompany us for the inspection, but insisted that he be there to understand first hand how we would build our offer. He cares about his clients and their overall well-being, so much so, I have referred him to family and friends. He helped my Grandmother sell her home of 32 years and purchase her new home after my Grandfather passed. As many of you know, the selling/buying process can be frightening. He made it as seamless as possible and still keeps in touch with my grandmother.

If you’re looking for more than an agent when buying or selling your home, Tim and Pivotal RE should be your first stop. They have a great team that will evolve long-lasting relationships through one of the biggest financial decisions of your life.

Tim Mangold was extremely helpful with guiding us in finding our first home. I would highly recommend Tim for anyone's home-buying or selling needs.


Zach & Tiffany Represented Buyer

Tim Mangold was extremely helpful with guiding us in finding our first home. As relatively young and inexperienced home buyers, we were very anxious and discouraged after feeling pressured by previous real estate agents to buy homes that we felt were unsuitable for our needs and lifestyle. Tim was patient, flexible, and very supportive. We felt ZERO pressure, while at the same time Tim was very clear in educating us in areas of real estate we were unfamiliar with and helping us to consider factors we hadn't even thought of, making the process painless and at times, even enjoyable. Today we are very blessed to be in a new home that we both love and look forward to enjoying for many years. I would highly recommend Tim for anyone's home-buying or selling needs.

I would work with Pivotal again as it was a very positive experience


Brendan & Stacey Represented Seller

Very professional realtor, lots of good ideas to get our house ready for sale. Tim communicated with us regularly and managed contractors and bids, which gave us time to handle other things related to getting our house ready to sell. We originally had an aggressive schedule to get our house sold, and we still managed to beat that schedule. Very timely advice and great management of the process. I would work with Pivotal again as it was a very positive experience.

We would definitely recommend him to anyone needing help.


Bry Represented buyer

Matt seriously made this process pain and worry-free. He followed up when he said he would and had a genuine interest in what we wanted and needed throughout the whole process. We would definitely recommend him to anyone needing help.

Tim dove into a challenging sale of a very unique property without hesitation.


Lenny Represented Seller

Tim dove into a challenging sale of a very unique property without hesitation. He executed the marketing to a degree that exceeded all expectations. His marketing expertise with web design, etc focusing on a target market for our property was exceptional and the results were realized in a short period of time. We have two other homes that we will market with Tim in the near future!

We wouldn't hesitate to recommend him to anyone or, use him again!


Rob & Hawa Represented Buyer

We couldn't have asked for a better agent. I would definitely work with Tim again. He was so communicative, helpful, patient, and totally generous with his time and energy. We wouldn't hesitate to recommend him to anyone or, use him again!

A Job well Done!


Jolene Represented Buyer

I just wanted to take a moment to thank Matt Darling and his team for a job very well done! My family was facing a tough housing situation & Matt and his team were able to help us find a solution that worked well for all parties. Professional, courteous, prompt & diligent are a few words that describe Matt and his team. We had a wonderful experience and will be contacting Matt again for our future housing needs!

I felt like I had not only worked for months with a realtor, but with a friend.


James Represented Buyer

Matt was great when helping my wife and I find our first home. The Puyallup market was a hot market and Matt was always ready to take our call and have somebody show us a house that we wanted to look at as soon as he was able to. Matt was knowledgable and walked us through the entire process of finding our house, making an offer, and closing. He maintained constant contact with us regarding updates and what was going on with the entire home buying process. When we finally closed and moved into our house, I felt like I had not only worked for months with a realtor, but with a friend. I cannot recommend Matt enough for anybody looking to purchase a home, and I look forward to working with him again when we go to purchase our next home.

dependable, reliable, fun, not pushy, and an excellent communicator


Z User Represented Buyer

Matt was an amazing realtor for us when we bought our house! He is dependable, reliable, fun, not pushy, and an excellent communicator. This market is crazy and so we looked at a lot of houses together. He always responded quickly to our requests to look at houses and scheduled it right away. That is a must-have quality in a market that is moving houses so fast. When we found our house his negotiating skills and knowledge of real estate helped us not only get the house we wanted but to purchase it below the asking price! We are beyond happy with our house and in any future moves, we will be calling Matt!

Sold in just 5 days above ask!


Cassie & Brian Represented Buyer & Seller

Tim is very personable and has a strong passion for his career. He is always available and is Great at what he does! He did an incredible job advertising our house and sold it in just 5 days on the market! We Highly recommend Tim!

...great negotiation with the listing agent to make my home purchase possible!


Steven Represented Buyer

Tim Mangold has an excellent communication skill that helps me to understand clearly various business transactions going on. He also does a great negotiation with the listing agent to make my home purchase possible!

Extremely Impressed!


Steve Represented Seller

Carol and I want to thank Tim Mangold and the Pivotal Real Estate Team. We were planning on putting our house on the market during 2017. We thought we may have to negotiate the selling commission to ensure we netted the needed amount and were considering several different agents. I heard of Tim through a friend who was extremely impressed with him and he gave Tim our contact information. Tim contacted me and I told him our thoughts and concerns. He sent us a very comprehensive packet of great information and video about himself and his teams processes. We let Tim know were not ready yet and were considering other agents. Every week or two, Tim would call and just ask how it was going and if there was anything he could help with. There was no high pressure just Tim checking in on us and answering any questions we had. I told Carol I was very impressed with his consistent and his friendly style. We agreed to meet with Tim, but had already decided he was the right agent for us. We met with Tim and he reviewed exactly what he would do and the entire process. We told him how much we owed, and how much we needed to net. He said he would run the numbers and let us know what he thought the house would sell for and what the estimated selling costs would be. When he came back with the suggested listing price and estimated closing costs, it was close to netting out the exact amount we needed. What really impressed both Carol and myself were all the things that Tim not only set up but paid for, e.g. Pre-inspection, Staging, appraisal. After the pre-inspection he went through the list and discussed which items he felt were most important. He then helped us find contractors to do repairs and even helped out on his own. He offered to help even more if ever needed. He brought in two Stagers and we agreed with him on the one that worked best for us. Tim and his team were always there whenever we had any questions or concerns. He also help set us up with a Financial Group to get us pre-approved to buy a house when we sold ours. Once the house was ready Tim held several open houses, and took any bids less than a week later. We received one offer the first day bids were offered, and it was at list. It was a contingent offer and Tim walked us through the whole process of how it would work if we accepted or if we wanted to wait for a higher or non-contingent offer. We decided to take the first offer, and Tim set it up to be a short term contingent so if we received any additional offers they would only have a limited time to have a signed contract on their house being sold. We did receive another offer of $15K over list two days later, so we exercised the contingent urgency. They did sell their house so we did sell at list. This netted us over what we needed and we were very happy. Tim helped us throughout the process with the ultimate professionalism and genuine thoughtfulness. Tim did everything he said he was going to do, and more. He was a true pleasure to work with, we will refer him to anyone we know. We both consider Tim a true friend and hope to continue to stay in touch with him.

I couldn’t recommend Tim and his team enough.


Eric Represented Buyer

As a new home buyer, the Seattle market can be overwhelming. Tim and his team did an excellent job of working through the area’s difficulties with their overall knowledge of the industry and local real estate climate. Tim was there to answer questions at any time of the day or night as well as being available for multiple showings even on short notice. By understanding exactly what my needs were, he was attentive and mindful to not lead me into a less than ideal situation. After a several month home search, Tim negotiated a great home at the right price. By coordinating with the seller’s agent, mortgage brokers, home inspectors, & title companies Tim made sure the entire home purchase process moved as smoothly as possible. I couldn’t recommend Tim and his team enough.

Highly likely to recommend


Chris & Craig Represented Buyer

After initially looking at many options, what we wanted to buy turned out to be very specific. Which means, we had to be patient. The search took a long time. Tim Mangold did a good job of explaining the real estate market to us. When what we were looking for did eventually turn up, he advised us on what we needed to do to make the purchase without over-paying. Which we did. We feel confident that we made this purchase at a fair price, and might have lost out had we not had Tim's understanding of market conditions. Tim was helpful in other ways, and overall we were happy with the services provided by Pivotal Real Estate

Highly likely to recommend


Conrad & Kates Represent Buyer & Seller

Tim did a great job of working with us on a 5 month search for a new house. We found the perfect house thanks to Tim. We also sold our former house with Tim. He did an awesome job of constantly staying in touch, answer questions, walking us thru the process and helping get the old house ready to put on the market.

...ability to answer each and every question we had while at the same time keeping things simple and smooth.


Skylar Represented Buyer & Seller

For my wife and I, Tim made the process of buying our first house super easy and fun! My favorite part about working with him was his ability to answer each and every question we had while at the same time keeping things simple and smooth.

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